Over the last century many things have changed for the better.  Topping the list would probably be the examples of travel and medical improvements.  Not often does major improvements in hardware shopping ever come to mind.    Today the hardware industry is dominated by the big box chains and the mega “We Must Sell” everything discount stores.  Many shoppers of these depots are expecting the absolute lowest roll-back prices all because they offer a lot of glitter.   Contrary to popular belief, these giant chains do not offer the absolute lowest prices.  Rarely, if ever, do you find an associate of these warehouse stores who actually know hardware.  So do you really save time and money?   Why do they appeal to today’s shoppers?  At Newbern Hardware we believe it is because you have not come into our store..   At Newbern Hardware we pride ourselves on personal satisfaction from the time you first enter our store or log onto our website.  Yes, we must admit, it is important to maximize the number of sales per hour,  however, this is not our main goal.  We realize your satisfaction is the key to our long term success.  Keeping this in perspective on a daily basis is our number one goal.  We fully understand our ability to deliver the best product for the lowest available price is paramount to your satisfaction.  We will not sacrifice our customer service just to achieve numbers. We urge you to take a tour either by entering our store or browsing through our website.  We sincerely believe you will be pleased with the level of commitment we have demonstrated over the last 100 years of continuous operation.  At Newbern Hardware we do make buying hardware really simple.

Newbern Hardware is now a UPS Authorized Shipping Outlet.  UPS daily pick-up at 4:30 pm Monday - Friday Full line of UPS services as an Authorized Shipping Outlet.  Ship with us and avoid the costly pick up fee. We offer free insurance on the first $100 declared value. Your 11th package shipped of 5lbs or less is free Package tracking via the online UPS system. There are no drop off charges for prepaid return shipments. We offer packaging supplies and services.